Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cardinal Clinic
2019-07-25
Person
4
5
0
Review of Inpatients
written by a patient
25th July 2019
The nursing team were impeccable. There were incidences which involves other patients and members of staff but I was not involved.
Weekends are too quiet especially when one may have no visitors. It just seems the gaps are filled with the easy option of arts and crafts etc. Establishing a movie night at a set time after dinner would help. I would highly recommend.
Thank you
2019-07-26 15:04:51
Response from Cardinal Clinic
Thank you for the excellent review. The programme is designed to allow time for relaxation and to reflect on the learning from the groups.
Cardinal Clinic
2019-07-12
Person
4
5
0
Review of Inpatients
written by a patient
12th July 2019
Cardinal Clinic
2019-07-10
Person
4
5
0
Review of Inpatients
written by a patient
10th July 2019
Everybody pleasant house keeping.
2019-07-16 15:32:52
Response from Cardinal Clinic
Thank you for the 5* review and the positive feedback for our housekeeping staff.
Cardinal Clinic
2019-07-10
Person
3
5
0
Review of Inpatients
written by a patient
10th July 2019
The people - with the exception of some which I believe were in need of more appropriate care.
The catering was very accommodating.
Perhaps a more contemporary form of staff training to be able to confidently approach contemporary issues and thinking people in positions of responsibility.
Don't advertise a swimming pool unless its provision the clients can be consistently accommodated.
Please embrace the patients individuality.
2019-07-16 15:29:27
Response from Cardinal Clinic
Thank you for your feedback. Sometimes we are unable to offer the swimming pool to patients due to to maintenance issues or if the nurses are extremely busy we cannot always release them from their clinical duties which must take priority over swimming.
Cardinal Clinic
2019-07-10
Person
5
5
0
Review of Day Treatment
written by a patient
10th July 2019
Cardinal Clinic
2019-07-10
Person
4
5
0
Review of Inpatients
written by a patient
10th July 2019
2019-07-16 15:29:44
Response from Cardinal Clinic
Thank you for taking the time to review our service.
Cardinal Clinic
2019-07-10
Person
2
5
0
Review of Inpatients
written by a patient
10th July 2019
2019-07-16 15:30:34
Response from Cardinal Clinic
Thank you for reviewing our service. If you would like to discuss anything with Matron, please let us know.
Cardinal Clinic
2019-07-06
Person
5
5
0
Written by a carer
Written by a carer 6th July 2019
Good food, quality care and good looking nurses.
Cardinal Clinic
2019-07-05
Person
4
5
0
Review of Day Treatment
written by a patient
5th July 2019
Safe place and staff to work through emotions or when emotions got too much.
GBT - very useful information providing lots of tools always of managing anxiety and depression. Very caring staff. Have found one nurse particularly helpful and good about pushing me to motivate myself.
At times, with previous consultant the communications between the consultant and the day service staff and myself were very poor.
2019-07-11 15:11:51
Response from Cardinal Clinic
Thank you for your feedback. The day service team work hard to ensure each patient has a positive and beneficial experience and positive treatment outcomes.
Cardinal Clinic
2019-07-03
Person
4
5
0
Review of Inpatients
written by a patient
3rd July 2019
Nurses are fantastic.
Rules were not policed consistently.
Food is 5 stars.
Could benefit from an inpatient lounge - away from visitors.
One nurse was a great nurse and another was very kind and always had time for me.
2019-07-09 15:00:16
Response from Cardinal Clinic
Thank you for your review. We are always looking at ways to improve the patient experience and if space permitted we would provide an inpatient lounge. The age of parts of the building do give us lots of challenges!